Friday 21 November 2014

How we do, what we do & why we do, what we do!

 How we do, what we do & why we do, what we do!


We are very passionate about home security and we love the fact that we help people sleep better at night. We like to do things a bit differently at Fitted Home Alarms.

Fairness in Pricing

We don’t think it is very fair to charge you an arm and leg for an Alarm system, Things are expensive enough.

Why don’t alarm companies show their prices on their website, and what are their small prints? What is stopping them from telling you how much will it cost for an alarm system to be fitted? Are they so overpriced, that they need their sales person (most likely be on a commission) to come into your house, and use every sales technique they have been trained on, and give you an offer only available on that day that they need you to sign a 10 page contract for 3 years.

All our prices are published on the website, clear and straight forward. No hidden costs, no contracts to sign, no VAT to add, no fitting charges to add etc. All the products we install have the prices clearly listed on the website and the prices for each unit is including fitting and VAT. So what you see is what you pay for.

We encourage our customers to compare us against competitors based on price and the service in offer. Always watch out for maintenance contracts, servicing costs and what their typical call out charges is.

Choice of Alarms

Anyone who tells you one alarm system will work for everyone and every type of property is not telling the truth. We are surprised there are companies out there who only offer one alarm system and expect it to fit everyone.

We offer a wide range of alarms from different manufacturers to meet the needs of every customer. We won’t just tell you to buy the most expensive alarm that has all the features you don’t need, we will take the time to find out your requirements, personal choices, budget limits and features of alarm systems and make recommendations and then help you choose the perfect Alarm to suit you and your needs.

Peace of mind

We want to give you peace of mind; all of our alarms come with one year onsite warranty so if you have any problems, we will be there to sort them out for you. We won’t just sell you an alarm and then leave you in the dark. We are here to help so you can get the best out of your alarm.

Discounts on Home Insurance

We are not about getting you discount on Home insurance; we can’t justify you paying way over the odds for your alarm to get a very small discount on home insurance. We are able to do the same alarms that the Insurance company recommended Installers do, but for a much lower cost to you. We dare you to do the math and see for yourself.

According to statistics, the average home insurance costs in UK in 2012 were £650 and with an insurance certificate, there is a discount of 5-10% in offer, making an average saving of £20-£100. Now we got some quotes from competitors, and they were charging about £300 more than us for the same system with same features. Did I also mention the monitoring costs and annual maintenance contracts? The numbers just don’t add up!

Monitoring Contracts

We don’t deal with contracts with small prints and hidden costs, we will not tell you we can install an alarm for under £100 then charge you thousands over the years just to own it, and there will not be any monthly costs. Once the alarm has been brought it is yours for life and most of the alarms will last that long.

The factual truth is most customers don’t need third party monitored alarms. If you like to be alerted if there is a break in attempt, we have a range of self-monitored alarms that can call you alert you either using your landline or using a mobile phone SIM card GSM unit, without you having to pay for a monitoring fee or being in a contract. It costs you a fraction of a third party monitored alarm.

Before signing up a third party monitored alarm contract, please ask the following questions and please, please ask the answers in writing.

What happens if you wish to stop the service half way through the length of a contract? (Be prepared to pay a lump sum for reminder of the contract)
What if you have to move houses in between contracts?
What happens at the end of contract? Do they roll you into a new contract automatically? Will the alarm stops working if you decide not to renew a contract?
Who owns the alarm system?
Do they charge to come and remove the alarm because you decided not to renew a contract and how much?
Can they enforce a price increase in between contracts? Do you have a say in it? Can you reject? Can you cancel your contract?
Is the police response alarm really a police response alarm?
How many false alarms before police blacklist you?
How much do they charge to change any details on your alarm, for example a key holder?
Alarm Servicing

We do alarm servicing for a lot of customers, whose original installation company is no longer interested in helping them. Servicing can sometimes be a lot of work for little money, so a lot of companies unless you sign a contract, are not interested in getting involved.

We struggle to understand why companies have to get customers to commit to annual maintenance contracts. Well, our customers are under no obligation to use us for their alarm servicing, in 1 year’s time or in 5 years time. No contracts or small prints that trick you into using us again. We believe the quality of our service should encourage our customers to use our dedicated alarm servicing team as and when they need it. Again, all our prices are published on the website.

We have a service charge of only £75.00 -£100.00 depending on the make and model of the system and that includes a full service, battery changing and any reprogramming if needed. If you choose not to have us not service your alarm, we won’t stop you from using it. To be honest, we don’t have the power to do that.

About Us

And if the prices are not enough all of this is done by the Office Team and our Engineers. We do not employ sale people, nor do we have anyone who gets any commission for selling you things you do not need.

On top of our internal training programmes, all of our engineers go through alarm manufacturer’s training programmes. So it’s not just a man with a van. Our engineers go through regular trainings and updates, so they have as much knowledge as possible to better assist you.

Home security is about peace of mind; please spend time researching the product you are getting, and its features, about the alarm company, its services, and find out what the customers are saying about this company. Check review sites like www.trustpilot.co.uk and www.reviewcentre.com to find out about what customers are saying about the company.

Take a moment to see what our existing customers are saying about us.

http://www.reviewcentre.com/Home-Security-Systems/Fitted-Home-Alarms-Ltd-www-fittedhomealarms-co-uk–reviews_1784032 and http://www.trustpilot.co.uk/review/fittedhomealarms.co.uk


Visit : http://goo.gl/LdTzED
Phone : 0800 193 8727
020 3137 8727
Email : sales@fittedhomealarms.co.uk
Website : www.fittedhomealarms.co.uk

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